Making The Cut

By Scott and Jennifer Fontana

Making The Cut

Making the Cut: Lead by Example

At Cristophe Salon Newport Beach, we are very appreciative of our colorful team that serves our loyal clients day in and day out. After all, they are the driving force that helps keeps our salon thriving. As business owners, we are committed to leading our team by example, and we understand that it’s a responsibility all business owners should practice in order to keep a positive morale in the workplace, as well as motivate each team member to reach their personal goals. Displaying your leadership skills involves taking charge, making tough decisions and making a commitment to follow through with the rules you set.

Let’s take a look at how leading by example affects your staff and, more importantly, your business:

You’re In Charge – As a leader you have a duty to create guidelines, explain expectations, inspire your team to reach their personal goals, paint a picture of what’s possible and show appreciation for everyone’s contributions, big and small. A leader who always does the right thing and practices what they preach will be trusted and respected. When your staff doesn’t trust or respect you, productivity drops and it’s tough for your staff to work cohesively. At Cristophe Salon Newport Beach, although we allow our team to express their creativity through their attire, we expect them to come in looking well-dressed and put together. As the business owners, we make it a point to always look chic and professional every single day so our staff understands the impression we want to give our clients.

Make Commitments – In the salon, every person who is a part of our team is expected to follow rules we implement, including us. From parking in the correct parking lot to how we treat our clients, our actions and behaviors represent those of what we expect from our team. Making a commitment to follow all of your own rules builds your reputation and sense of reliability to your staff.

Remain Consistent – We all have bad days every now and then, but it’s important to continue your role as a leader through good and bad days. Don’t break promises or simply forget about a rule you implemented months ago; make it a habit to keep your behavior in the workplace consistent. In the end, your employees will naturally be attracted to your behaviors if they are positively improving your business, and will follow suit.

How do you lead by example in your workplace?


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