The biggest problem with email is the illusion that it’s communication.
Emailing has certainly sped up decision making in the workplace, but is it really the most effective way to communicate with your team? I can think of hundreds of scenarios where emailing has made life easier for leaders & achievers—saving time and resources. There are, however, times when email causes more problems than it solves. For example, you can’t easily communicate genuine excitement or passions with it. Emotions and feelings don’t always translate accurately; and this can become a barrier for motivating & inspiring your team. That barely coherent email you sent your assistant late last night could have been communicated better in person, by phone, or video chat this morning, couldn’t it? Before you hit send, ask yourself, “Is there a better way to communicate this more effectively?”